SecuROM Messages Description

Please select the error message to get more detailed information in order to remedy.

• Original disc could not be found or authenticated.
• Unable to authenticate original disc within time limit. Try again?
• Emulator detected! Please deactivate virtual drive and emulation software.
• A required security module can not be activated. This program can not be executed.
• No CD/DVD-ROM drive found.
• No disc inserted. Please insert the original CD/DVD.
• Wrong disc inserted. Please insert the original CD/DVD.
• No ASPI layer found on your system. This is necessary for successful authentication.
• This application is not compatible with the installed operation system. Please upgrade to Windows 98SE, Windows 2000 or better.
• Please remove disc from current CD/DVD drive and insert the original disc in drive <DRIVENAME>.

"Other Problems"

"No disc inserted."
SecuROM™ has determined there is no disc in a local physical drive. Please refer to the following procedure to remedy:

• If you can find the disc in your Windows™ Explorer, there could be a software conflict.
• A possible cause might be a CD/DVD burning software which uses the DLA (drive letter access) technology. You can disable DLA following these steps:
  1. Click Windows™ "Start" and select "Run"
  2. Type "cmd" to get the command prompt and hit Enter/OK
  3. Type "dla disable e:" where "e:" is the drive's assigned letter
• If the problem persists, please contact support@securom.com.